Quick Summary

• We only collect the information essential to deliver our cutting-edge cybersecurity and IT services, blending deep technical expertise with business insights.
• Your data is never sold or shared with third parties for marketing purposes—we prioritize trust and reliability in every interaction.
• We implement industry-standard security measures to safeguard your information, helping organizations strengthen security in the dynamic digital era.
• You maintain full control over your personal data and can request deletion at any time, empowering you to shape your digital experience.

Privacy Policy

This Privacy Policy outlines Metis Technology’s policies and procedures for collecting, using, processing, storing, and disclosing your information when you use our Services. It also explains your privacy rights and legal protections.

By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Capitalized terms have specific meanings defined below. These definitions apply whether used in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account – A unique account created for you to access our Services or parts thereof.
• Affiliate – An entity that controls, is controlled by, or is under common control with Metis Technology (control means ownership of 50% or more of voting shares or securities).
• Company – Metis Technology, University of Hyderabad, CBC 437, Lab 28C, Gachibowli, Telangana 500046.
• Cookies – Small files stored on your device to track browsing activity and improve functionality.
• Device – Any device used to access our Services, such as computers, mobile phones, or tablets.
• Personal Data – Information relating to an identified or identifiable individual.
• Service – The website and IT solutions provided by Metis Technology, including AI-powered automation, data analytics, IoT connectivity, cybersecurity services, and sector-specific innovations.
• Service Provider – Any person or entity processing data on our behalf under contractual obligations.
• Usage Data – Data collected automatically from Service use or infrastructure.
• You – The individual or legal entity accessing or using our Services.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Services, we may collect personally identifiable information to contact or identify you, including:

• First and last name
• Email address
• Phone number
• Address (City, State, Province, ZIP/Postal Code, Country)
• Account-related information
• Usage Data

Usage Data

Usage Data is collected automatically when using the Services and may include:

• Internet Protocol (IP) address
• Browser type and version
• Device identifiers
• Pages visited and time spent
• Date and time of access
• Diagnostic and performance data

This data helps us maintain system security, improve performance, and detect technical issues.

How We Use Your Information

We use your data only for legitimate and necessary purposes, including:

• Providing and maintaining our Services
• Managing user accounts and technical support
• Improving cybersecurity, system performance, and service quality
• Sending service updates, security alerts, or operational notices
• Detecting fraud, threats, and unauthorized activities
• Meeting legal, regulatory, and compliance requirements

We do not use your data for unrelated or hidden purposes.

Legal Basis for Processing

We process Personal Data only when legally permitted, including:

• To fulfill a contract
• To comply with legal obligations
• For legitimate business interests (security and service improvement)
• Based on your consent, where required

Tracking Technologies and Cookies

We use tracking technologies to enhance service performance and user experience, including:

• Cookies – You may configure your browser to refuse cookies; however, some features may not function properly.
• Web Beacons – Small electronic files used to measure system performance and engagement.

Data Sharing and Disclosure

We do not sell personal data. Information may be shared only:

• With Service Providers supporting operations under strict confidentiality
• When required by law or legal process
• To protect security, rights, or prevent fraud
• During business restructuring (such as mergers or acquisitions), with appropriate safeguards

International Data Transfers

Your data may be processed in different countries. We ensure appropriate safeguards, including secure systems and contractual protections, to maintain privacy standards.

Data Retention

We retain Personal Data only as long as necessary for:

• Service delivery
• Legal and regulatory compliance
• Dispute resolution
• Enforcement of agreements

Data is securely deleted or anonymized when no longer required.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards, including encryption, access controls, monitoring, and secure infrastructure. However, no system can be guaranteed 100% secure.

Automated Decision-Making

Automated systems may be used for cybersecurity monitoring and fraud prevention. These systems support human review and are not used for significant decisions without oversight.

Your Data Protection Rights

You may have the right to:

• Access your Personal Data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Receive data in a portable format
• Object to processing
• Withdraw consent
• Lodge a complaint with a data protection authority

To exercise your rights, contact us at info@tecmetis.com.

Your Responsibilities

Users should:

• Keep login credentials secure
• Avoid sharing account access
• Notify us of suspected unauthorized use

Children’s Privacy

Our Services are not intended for individuals under 13. We do not knowingly collect Personal Data from children under 13.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last Updated” date.

Contact Information

If you have any questions about this Privacy Policy or your data:

Email Address: info@tecmetis.com

Phone No.: +91-9000019531